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Frequently Asked Questions
How long will it take to process my order?
As many of our products are lovingly handmade, the processing time is 2-3 business days. Delivery within Germany usually takes 1-3 business days.
How much is shipping?
Shipping costs are displayed at checkout. For orders over €80, shipping within Germany is free.
Are all products handmade?
All of our Tesbih are lovingly handcrafted to order. Since each piece is unique, slight variations in color and pattern may occur, making each product special.
What materials are the rosaries made of?
Our Tesbih are made from high-quality materials such as natural stone, agate, jade, and glass beads. You can find the exact materials in the respective product description.
When will I receive my order?
We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are the natural stone beads and the agate beads all the same?
No. As these are natural products, the color, pattern, and grain may vary slightly. This makes each Tesbih unique.
Can I return my order?
You have a 14-day right of withdrawal. Personalized or custom-made products are excluded from exchange.
Can I contact you with questions?
Of course! If you have any questions about our products or your order, you can contact us anytime via the chat at the bottom right, Instagram, or email. We are happy to help you and will respond as quickly as possible.
Do I have a tracking number?
No, only if you order your shipping with tracking.